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  News Archives

March 27, 2008
Our new building is ready!
Today was very special because it marked the end of a project that we began two years ago. I've chronicled the journey on this page. Today we received our final building inspection and certificate of occupancy. Tomorrow and Monday the office will be closed while we move to the new location. We will be open again on Tuesday April 2nd. While not every detail is done, we can finally occupy. Here is the new address:

Basin Audiology
2578 Daggett Ave.
Klamath Falls, OR 97601

December 1, 2008
Fall Patient Newsletter
I've posted a copy of our fall patient newsletter. You can read about all the news in the office and save money on assistive listening devices through the end of the month. We mailed these, but you can get the pdf version here (about 2500kb's to download).

October 2007
Construction begins on a new office for Basin Audiology
Recently, September, 12, 2007, construction began on our new office. Click here to read more about our new building.

August 2007
Gillian and Haley attend workshop at Sonic Innovations Lab in Minneapolis, MN.
This summer Gillian and Haley spent several days in Minneapolis. It was a great opportunity for them to meet staff members from Sonic Innovations and to tour their facility. I placed their comments about the trip below:

Gillian:
In December of 1999, I had the opportunity to tour a hearing aid lab to see first hand how a hearing aid comes into existence.  The visit gave me a whole new appreciation for the work that goes into creating a hearing aid.  Nine years later, I was able to tour Sonic Innovations in Minneapolis with my friend, and co-worker, Haley.  Again, I found myself amazed by the level of workmanship that goes into each hearing aid.  From start to finish, a hearing aid will pass through nearly two-dozen highly trained hands.  Each step of the way, the hearing aid is tracked, and the product is quality checked several times before it even makes it to the final approval stage.  Haley and I spent a good part of the day with several of the technicians.  We also got to meet the customer service reps we call on a day-to-day basis.  Now we have faces to put with the names!  Of course, it wasn't all work.  You can't go all the way to Minneapolis without visiting the Mall of America. So Haley and I spent Saturday morning as tourists in Minneapolis , and Saturday afternoon as shoppers at the Mall.  All in all, it was a busy (but fun! And educational!) few days away from the office.         

Haley:
My experience at the Sonic Innovations lab was very fascinating.  To my surprise, most of the hearing aid manufacturing process is done by hand.  The staff had such amazing skill and coordination they actually made the process look simple, which I know it was not.  Every staff member was also very friendly and went out of their way to make me feel welcome.  I gained a whole new appreciation for the hearing aid manufacturing process.  I knew each hearing aid was custom made but had no idea each hearing aid was custom made by the hands of such skilled craftsmen with very little mechanization involved.  I was impressed at the amount of organization and dedication to detail shown in every step of the process.  I am thankful for the opportunity to experience the Sonic Innovations lab and greatly appreciated the chance to meet such wonderful people and expand my knowledge of the hearing aid manufacturing process.

June 5, 2005
New Reduced Cost On Hearing Aid Batteries
Last fall we began using a new supplier for hearing aid batteries. I am happy to report that the new supplier continued to deliver the same high quality battery you've always purchased from our office. In addition, we were able to add two additional batteries per package without raising the price! That's right, for a little at $3.00 a package, you can purchase 6 batteries. In case quantities, batteries are as little at 0.37 cents each. For more information, click here to visit the download page. There you find a money saving coupon and learn how to start saving money on your hearing aid batteries today!

January 17, 2005
Doctor Of Audiology Au.D. Completed
I've received many emails asking why the web site updates were slow coming last year. Well, I was working hard to complete a journey that I started two years ago to upgrade my credentials. For the past two years I worked and studied so that I could earn my Doctor of Audiology, Au.D., degree. The graduation ceremony was in Tempe AZ August 2004. I am very proud of earning this degree as well as seeing how the effort helps our office serve you better!

The Master's degree that I graduated with in 1987 will be phased out of most academic programs by the end of this year. Our professional organizations decided that clinicians needed to replace this older academic degree with a professional degree that would prepare clinicians to better serve the public. During this unique transition period that began in the late 1990's, I was allowed to earn this degree without leaving my practice. During the day I saw patients in the office, and at night I participated in a distance learning program through the Arizona School of Health Science School of the A.T. Still University of Health Sciences. The new professional degree, Au.D. exceeds the academic and training of all previous degrees. Unlike the Ph.D. that focuses on research, the Au.D. is a professional practice degree. For more information about what Doctors Of Audiology do, download this short informational pdf here.

If you would like to know more about my experience in the Au.D program, I published a report last year. Click here to visit the link and download the report.

August 2001
Gillian completes audiometric technician training!
Gillian just returned from Portland where she completed training and certification as an audiometric technician. Naturally, she graduated at the top of her class. You'll see her helping out more in the office with testing in the future. Way to go Gillian!.

May 2001
New commercials uploaded.
We just finished production on two new office commercials. We have two themes: the bingo parlor and the golf course. . Poor hearing can cost you the bingo prize! . You also need good hearing when you are out on the golf course.

These commercials can be viewed online. Click here and follow the on-screen instructions.

May 2000
Why people turn to Basin Audiology – even when they didn't purchase hearing aids there!
You asked for it, and now you have it. You've purchased you hearing aids somewhere else, but now you would really like to have your hearing aids "adopted" by us. We have a money saving service contract that you can purchase. You'll be able take advantage of our service contract program at an affordable price. You'll be getting the same worry free service for your hearing instruments that our patients get when they purchased their hearing aids from us.
Click here to download the file. You'll need Acrobat Reader to view the file.

Stan Rogers Was The Winner. Stan won our Fall 1999 hearing aid give away. Stan now wears two new complete In-The-Ear digitally programmed hearing aids. Here's what Stan has to say about his new hearing aids:

"I went to church Sunday and for the first time in years I could hear the services. Now I can have company and be able to carry on a descent conversation with them. How wonderful for me and also them"
Stan Rogers
Klamath Falls, OR

April 2000
Basin Audiology has sponsored a speed skating team, Club Fresno.

December 15, 1999
Gillian Attends Hearing Aid workshop.
In December, Gillian attended a workshop at the Siemens hearing aid factory in Los Angeles. It was a great opportunity for her to learn how a hearing aid lab operates.
Here is what Gillian had to say!
I recently had the opportunity to travel to Siemens Hearing in Cerittos, CA. Christie and I were invited to get a more in depth understanding of the repair and manufacture of hearing aids. We followed an aid through the steps of manufacturing, starting with the pouring of the shell and ending with the shipment of the aid to the dispenser, and all the quality control check points the aid went through in between. Brent King, a trainer for Siemens showed us first hand the materials used to make the aid. He demonstrated tips and tricks on how to repair holes in the hearing aids using an ultra strong UV material. The material is the same as is used in the shell of the hearing aid so patched are almost invisible and very strong. He set the patches using a UV gun, similar to the guns used in a dentist office to seal the bonding on teeth. He showed us how to replace the string on a CIC and patch holes in vents in the office to avoid sending the aid in for repair. Brent also talked to us about the future of hearing aids with soft shell CICs and removable faceplates in the not too distant future. Christie and I were also treated to an afternoon of shopping in Beverly Hills and a day at Disneyland. That too was a learning experience. We learned that if you give a famous person change for a parking meter, he has to let you take his picture and it takes more than one day to see Disneyland. But that is another story.

February 1, 1999
Basin Audiology purchases 35 year old local hearing aid office.

After nearly 35 years of practice in Klamath Falls, Dr. Lawson has decided to retire from the hearing aid business. We welcome all of Dr. Lawson's previous hearing aid patients to our office.

September 25, 1998
Suddenly, Hite Can Hear Again article appeared on Thursday, September 25, 1998 and is approximately 300k. Dore Hite, the past mayor of Merrill, was fit with new hearing aids by Basin Audiology. Click here to download this pdf file.