Frequently Asked Questions

This is a listing of FAQ's. You should check here for information concerning a problem before sending email. Very likely the question was already asked and answered.

• Why is it important to backup my files? If you have damaged your software, you will now understand how important backups are! If you haven't been backing up, start by reading these notes.
• Problems downloading files. You can't get the entire file downloaded or the installer keeps asking for disk 2.
• What's included in the Hearing Office Lite FREE program?
• Hardware and Operating System Requirements
• What's NOT included in Hearing Office Programs?
• What's the difference between the Lite and Pro versions?
• General Questions--This information is appropriate to all OS's and deals very specifically with questions concerning backups, file corruption, and slow printing
• Windows OS Question--This information is appropriate for WinOS users. Issues dealing with GPF can be found here.
• How do I enter audiometric data into the Hearing Office Lite or Pro software?
• Can I enter multiple clinician appointments into the Pro version appointment database? Also, is there an appointment database for the Lite version? --Yes, the Hearing Office Pro now supports separate appointments for two clinicians. Don't ask for three or four clinicians now!
• Customizing the Hearing Office Lite Program. How do I change the information on a layout, add a field, or change the sort order.
• Customizing the Hearing Office Pro Program. How do I change the information on a layout, add a field, or change the sort order.
• Can I upgrade from the Lite to the Pro Version? How do I get my Lite data into the Pro?
• How to Import Data into the Hearing Office Lite And Export Data from the Hearing Office Lite to Other Databases.
• How to upgrade to a new version of the Hearing Office Lite
• Are the Hearing Office Software programs Noah compatible? Also read this if you are thinking about upgrading to Noah 3
• I've downloaded the program, but where's the manual? Read this if you having trouble locating the manual for printing or viewing.

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